A Quarterly Newsletter from the UAE and Oman member firms of the PKF International Ltd.

VOL 15, Issue 01 January 2013

Interview

Biography of Dr. Jamil Ahmed

Dr. Jamil Ahmed, Orthopaedic Surgeon and Managing Director of Prime Health Care Group LLC. A graduate in Master of Surgery specialized in Orthopaedics with honours from Mangalore University, India in 1991; he started his career at Ramachandra Medical College, Chennai as an Asst. Professor. He was awarded AO-International fellowship in Trauma and Reconstructive Department at the St. Vincenz and Elisabeth Hospital, Mainz, Germany, in 1997.

He moved to Dubai in 1993 and worked in Al Zahra Hospital, Sharjah as Orthopaedic Surgeon. In October 1999, he was instrumental in establishing Prime Medical Center at Deira, Dubai, with the aim of offering “personalized, comprehensive and affordable quality health care” and now it has grown into a network of 8 Poly Clinics, 6 Pharmacies and 1 state of the art Diagnostic Center. On an average 2,500 patients are served per day across the group. Prime Medical Center branches are located at Deira, Jumeirah, Sheikh Zayed Road, Mirdif, Bur Dubai, Al Qouz, Sharjah and Abu Dhabi.

Under his leadership, Prime Health Care Group is the first Out-patient group to be awarded the prestigious Dubai Quality Appreciation Program Award in 2008, Sharjah Economic Excellence Award in 2010 and the first private out-patient center to be ISO certified. Currently a 70 bedded hospital is under construction and expected to commence its operation during mid of 2013. The group employs 625 plus staffs.

His goal is to provide comprehensive high quality personalized medical services all over the UAE & GCC countries.

Q1.      Prime Medical is a household name in the UAE. How does it feel like to have been at the helm of this prestigious institution?

I feel honored and blessed to have taken our group from a small clinic in Deira in 1999 with only a handful of staff to our current position of being the most preferred outpatient healthcare provider in the country with multiple branches in Dubai, Sharjah and Abudhabi.

I also feel grateful to my team for their staunch commitment to our core values and our customers and business partners for their enduring trust in our capabilities

And last, but not the least, I am thankful to the leaders of this great country for creating and nurturing an environment where hard work, creativity and emphasis on high quality are always appreciated and supported

Q2.      So what is your enduring passion – Orthopedics or Health care administration?

I would say, both.

Orthopedics has always fascinated me, right from my medical school days. Especially dealing with trauma, which involves a quick but thorough assessment of the situation, prompt decision making and the subsequent treatment with very little margin for error.

In a way, Orthopedics prepared me for my latter role as a Healthcare administrator, as business also requires all the above attributes. I have been fortunate that both my interests are so well aligned and I would certainly, God willing, not give up one for the other .

Q3.      Talk us through the years and how you have seen the health care sector evolve vis-a-vis the evolution of this country.?

When I started with Al Zahra hospital in Sharjah twenty years ago, that was the only private hospital in the Northern Emirates. The outpatient sector was also handled by many private clinics which were not organized under any banner or brand. The health cover was heavily subsidized by the Government and there was no impetus to develop private healthcare.

In the last decade as the subsidies were gradually withdrawn, private healthcare evolved and many private hospitals and clinics came into being. Currently, we see private healthcare getting more organized with many established brands in the business and a greater emphasis on quality healthcare.

Q4.      What is your opinion about the quality of health care in the Middle East in general and UAE in particular?

As I mentioned earlier, there is a greater emphasis on quality nowadays. Earlier many quality initiatives like the Dubai Quality Award were mainly focused on hospitals. We were the first and remain the only outpatient clinic to have received the prestigious Dubai Quality Appreciation Program in 2008 which we followed up with the Sharjah Economic Excellence Award in 2010.

Many private hospitals are accreditated with American, Australian or Canadian Standards, which has been rightly made mandatory by the Dubai Health Authority. It would eventually be made mandatory for clinics as well and we could then see further improvement in the quality of healthcare

What is currently lacking and which needs attention is the tertiary level care. For example, we do not have a full fledged Cancer Center in the whole of the Northern Emirates.

Q5.      What is your vision for the future of this sector over the next decade ?

I would look at more regional centers of excellence in the fields of Oncology, Orthopedics, Organ Transplantation and Cardiac care as these are some of the areas where patients still travel abroad and if we can offer world class facilities and expertise here we can retain as well as bring in new patients

Q6.      Can you tell us something about your family?

I come from a family of doctors. All my three siblings are doctors and we are all married to doctors. It was my mother’s vision to initiate us all into this wonderful world of medicine and my father fully supported her, though he himself is from an engineering background. Our parents instilled in us the values of integrity, compassion, humility and gratitude which have shaped our lives and are the cornerstones of our organization

I am blessed with a wonderful partner in Dr. Tasneem Jamil, who in spite of being a busy professional herself and a great mother to our three children has fully supported me in all my ventures. She currently manages many areas of operations as the Deputy Director and is the nerve center of the group

Our son, Aathir, is aspiring to be an Orthopedic Surgeon and is a keen footballer. Our younger twin daughters Areen & Arshia are keen on emulating their mother